RETURNS POLICY

RETURNS

At D’MAISON, our goal is simple. We want you to love your purchase.

Change your mind?

We understand the difficulty in inspecting a product when buying online, so if you change your mind, we will be pleased to offer you a refund or exchange. Contact us with your request at hello@dmaisonsg.com within 5 days of receiving your purchase. Please note that all items must be in their original packaging i.e. unused, unassembled. Due to the handcrafted nature of ceramics and vases, please keep in mind that there may be slight variations in appearance. We believe this is what gives our products their unique charm & beauty.

We pride ourselves on the high quality of our products and make every effort to thoroughly check every item before it is shipped to you.

Defective or damaged items

If however, you receive a damaged or faulty item, please email us at hello@dmaisonsg.com. We will make every effort to replace the item as soon as possible or arrange a full refund.